Privacy Policy

Effective Date: 15 May 2026

Welcome to Raghu Taxi Service. By using our website or booking services, you agree to the terms mentioned in this Privacy Policy.

1. Information We Collect

We may collect the following information when you contact us or book a taxi:

• Name
• Phone number
• Email address
• Pickup and drop location
• Travel details
• WhatsApp communication details
• Any information voluntarily shared by you

We may also collect technical information such as browser type, device information, IP address, and website usage data through cookies and analytics tools.

2. How We Use Your Information

• To confirm taxi bookings
• To contact you regarding your trip
• To provide customer support
• To improve our services and website experience
• To send updates through calls, SMS, or WhatsApp
• To prevent fraud or misuse

3. Cookies & Analytics

Our website may use cookies and third-party tools such as Google Analytics, Google Ads, and Meta/Facebook Pixel to understand user behavior and improve advertising performance.

You can disable cookies anytime through your browser settings.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may only be shared with:

• Drivers or travel partners for booking purposes
• Legal authorities if required by law
• Trusted service providers helping operate our business

5. Data Security

We use reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. Your Rights

You may request to:

• Access your personal data
• Correct your information
• Delete your information
• Stop promotional communication

8. Contact Information

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.